Online Shop is Bangladeshi largest and most convenient hyper-local delivery company, which enables you to order everything and other products that you need every day, directly via your mobile or web browser.

You can always call +880171xxxxxx or mail us at info@example.com

Absolutely. Our hotline is +880171xxxxxx

Online Shop currently operates in all over the Dhaka city in Bangladesh.

At present, we deliver some selected areas in Dhaka city. You can edit your location settings to check if we deliver in your area.

We deliver from 9 am to 10 pm every day. You can choose from available slots to find something that is convenient to you.

We charge BDT 50 for delivery within Dhaka city.

A Online Shop representative will call you as soon as they are at your house to let you know about your delivery.

We accept cash on delivery and we also have Online credit card/debit card and Mobile Banking like Online bKash service.

Yes, it is. All transactions on Online Shop are completed via secure payment getaway. We do not store your card details at any given time.

Yes, you can see the status of your order under the My Orders section.

You will receive an SMS notification informing you about the unavailable items in this situation. Refund (if any) will also be initiated within 24 hours.

Sure. At the checkout page, you can select a delivery slot of your choice.

On rare occasions, due to unforeseen circumstances, your order might be delayed. In case of imminent delay, our customer support executive will keep you updated about the delivery time of your order.

Online Shop provides easy and hassle-free cancellation. You can cancel your order via the web before it is dispatched to your home. This option is available under the “My Orders” tab in “View Details”.

We will send you an order confirmation SMS

Yes, of course. All you need to do is log into your account, and hit the “My Orders” button

Do not worry. We have a ‘No Questions Asked Return Policy’. Please return the products at the time of delivery, but not later on, and we shall refund that amount back to you through the mode of payment you chose at the time of checking out.

If you wish to replace / exchange a certain product, kindly follow the below mentioned procedure: i) Return the product under our ‘No Questions Asked Return Policy’ at the time of delivery, but not later on. ii) Place a fresh new order to enjoy a seamless ordering experience.

We have deals with whole-sellers, manufacturers and importers. We only sell authentic products.

How can I be sure the fruits and vegetables I order are of good quality? Our fruits and vegetables vendors have a quality check process in place to ensure quality of the items delivered is up to the mark. if you’re not happy with the quality of the product received. Return the product under our ‘No Questions Asked Return Policy’ at the time of delivery, but not later on.

Absolutely! You MUST check quantity, expiry date etc. before accepting the delivery. If you are not satisfied with any item, you can return it at the time of delivery, not later.